Privacy Policy
Your privacy matters to us at aurethivosen
Effective Date: March 15, 2025
Introduction
aurethivosen (we, us, our) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at aurethivosen.com or use our financial education services. This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.
By accessing our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
We collect information about you in various ways when you interact with our financial education platform:
Personal Information
Name, email address, phone number, postal address, date of birth, and professional background when you register for our courses or contact us.
Technical Information
IP address, browser type, device information, operating system, and website usage patterns through cookies and similar technologies.
- Course enrollment and progress data
- Payment information (processed securely through third-party providers)
- Communication records when you contact our support team
- Survey responses and feedback about our services
- Educational assessment results and learning analytics
How We Use Your Information
We use the collected information for legitimate business purposes, including:
Primary Purposes: Providing educational services, processing enrollments, delivering course content, and managing your account with us.
We also use your information to improve our website functionality, personalize your learning experience, send important updates about your courses, and comply with legal obligations. Our marketing communications are sent only with your consent, and you can unsubscribe at any time.
Educational analytics help us understand how students engage with our content, allowing us to enhance course effectiveness and develop new educational resources that better serve our community.
Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information in specific circumstances:
- Service Providers: Trusted third-party companies that help us operate our platform, process payments, or deliver services
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share information
All third-party service providers are contractually obligated to maintain the confidentiality of your information and use it only for specified purposes. We conduct due diligence to ensure these partners meet our privacy standards.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
Access Right
Request access to the personal information we hold about you, including details about how we use it.
Correction Right
Request correction of inaccurate or incomplete personal information in our records.
Deletion Right
Request deletion of your personal information, subject to legal retention requirements.
Complaint Right
Lodge a complaint about our privacy practices with us or the Office of the Australian Information Commissioner.
To exercise these rights, contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity before processing requests.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal information on a need-to-know basis
- Secure data centers with physical and environmental protections
- Regular staff training on privacy and security best practices
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We continuously update our security measures to address emerging threats and maintain the highest standards of data protection.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
Course Records
Student enrollment and progress data is retained for 7 years after course completion to provide ongoing access to certificates and transcripts.
Account Information
Active account data is maintained while your account remains active, plus 3 years after closure for legal and administrative purposes.
When information is no longer required, we securely delete or anonymize it in accordance with our data destruction policies. Some information may be retained longer if required by law or for legitimate business interests such as fraud prevention.
International Data Transfers
Your personal information is primarily stored and processed in Australia. However, some of our trusted service providers may be located overseas, including in the United States and European Union. When we transfer information internationally, we ensure appropriate safeguards are in place:
All international transfers comply with Australian privacy law requirements, including adequacy decisions or appropriate contractual protections to maintain your privacy rights.
We only work with overseas providers who demonstrate adequate privacy protections and commit to handling your information in accordance with Australian privacy standards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. These technologies help us:
- Remember your preferences and login status
- Understand how visitors interact with our website
- Improve website performance and functionality
- Provide personalized content recommendations
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you by email or through a prominent notice on our website.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The effective date at the top of this policy indicates when it was last updated.
Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, please discontinue using our services and contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
aurethivosen Financial Education
Waymouth St, Adelaide SA 5000, Australia
Email: info@aurethivosen.com
Phone: +61 3 5229 2221
We are committed to resolving privacy concerns promptly and will respond to your inquiry within 30 days.